Parent 1 - Will there be insurance available to purchase? How are accidental damages managed? Will there be protective carriers for the students to carry them to and from class / after school curriculars / home? Thank you!
Parent 2 - What if my son/daughter drops/breaks their device? Depending on the answer: Is their insurance that can be purchased?
Each Chromebook will have an Accidental Damage & Protection warranty. This warranty will cover one incident per year per device. It will be in force while the student is enrolled. Additional damage or repair will be handled on a case by case basis. The warranty support will be managed by the Roncalli IT Helpdesk. If a device requires repair, a student will be issued a maintenance spare that may be used at school and at home.
The school will offer protective covers in the Spirit Store or a family may purchase their own online. The Chromebooks are semi-rugged, education class devices. The edge has a rubber strip. The hinge is reinforced so that is does not easily break. Cameras are fixed. Keyboards are spill-resistant.
If a replacement Chromebook is needed, the cost will be less then $300; depending on the length of warranty required.
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