Wednesday, April 20, 2016

Will there be insurance available to purchase?

Parent 1 - Will there be insurance available to purchase?  How are accidental damages managed? Will there be protective carriers for the students to carry them to and from class / after school curriculars / home? Thank you!

Parent 2 - What if my son/daughter drops/breaks their device?  Depending on the answer: Is their insurance that can be purchased?

Each Chromebook will have an Accidental Damage & Protection warranty.  This warranty will cover one incident per year per device. It will be in force while the student is enrolled.  Additional damage or repair will be handled on a case by case basis.  The warranty support will be managed by the Roncalli IT Helpdesk.  If a device requires repair, a student will be issued a maintenance spare that may be used at school and at home.  

The school will offer protective covers in the Spirit Store or a family may purchase their own online.  The Chromebooks are  semi-rugged, education class devices.  The edge has a rubber strip.  The hinge is reinforced so that is does not easily break.  Cameras are fixed.  Keyboards are spill-resistant.

If a replacement Chromebook is needed, the cost will be less then $300; depending on the length of warranty required.  

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